Part of

Earl Kendrick


Privacy Policy

Bentley Snellings and Partners understands your right to privacy and is committed to protecting it.

Our Website Terms & Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bentley Snellings and Partners’ relationship with you in relation to this website.

The term Bentley Snellings and Partners, ‘us’ or ‘we’ refers to the owner of the website whose registered office is:

Bentley Snellings and Partners Ltd.
Registered Office:
New Derwent House,
69-73 Theobolds Road,
London WC1X 8TA

Registered in England & Wales No. 3219046

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
The content of the pages of this website are for your general information and use only. Our website is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Our Privacy Policy

Welcome to the Bentley Snellings and Partners privacy policy, effective from 17th November 2023. We respect your privacy and are committed to protecting your personal data. This policy outlines what data we collect, how we use it and how we comply with the General Data Protection Act (GDPR).

1. Introduction

Our Privacy Policy applies to this website, It explains how we use your personal data when you visit our website and communicate with us. It also explains your privacy rights in relation to your data. We will ensure that any data received will be processed in accordance with the principles of the GDPR and this policy. Links provided from our site are not covered by this policy; please see the section on third-party links below.

If you have any questions, or would like to exercise your privacy rights, please follow the instructions further down the page and see the ‘How to contact us’ section further below.

2. Our website and who we are

Our website showcases our services as chartered surveyors. Our services are aimed at landlords, leaseholders and managing agents. The term Bentley Snellings and Partners, ‘us’ or ‘we’ refers to the owner of the website whose registered office is:

Bentley Snellings and Partners Ltd.
Registered Office:
New Derwent House,
69-73 Theobolds Road,
London WC1X 8TA

Registered in England & Wales No. 3219046

• The term ‘you’ or ‘the user’ refers to the person(s) using this website.
• GDPR means General Data Protection Act.
• ICO means Information Commissioner’s Office.

3. Personal data we collect about you

Personal data/information means any information about an individual from which that person can be identified. It doesn’t include data where the identity has been removed (anonymous data). The data we collect falls into the following categories:

Identity Data
This includes your name, telephone number, email address and an enquiry/message (which may contain additional information), sent through our website contact forms. The data is stored on our website database, and is transmitted to us in the form of an email.

Contact Data
This includes your name and email address, collected when you request to receive marketing communications/PDF downloads.

Technical Data
This includes your IP address, your browser type and version, time-zone setting and location, operating system (OS) and platform and other technology on the devices you use to access this website. This is done through third party technology in the form of Google Analytics and certain WordPress plugins, in order to monitor your behaviour on our website, and also to monitor and detect malicious browsing activity.

4. How is your personal data collected?

We use a few different methods to collect data from and about you, through both direct interactions with our website, and through third parties.

Direct interactions include the personal data you provide when you:

  • make an enquiry through our website
  • contact us to request information be sent to you
  • ask for marketing to be sent to you
  • engage with us through our social media channels

Third parties and/or automated technologies:

  • Technical data and/or tracking data from analytics providers and search information providers;
  • Data from third parties who are permitted by law or have your consent to share your personal data with us, such as via social media. We’ll only use your personal data when the law allows us to.

5. How we use your personal data

We use your personal data to communicate with you, to update you on our services and benefits, to better understand who uses our website and the pages they visit in order to be able to improve the website, and to help us understand your needs and interests.

We use your personal data to provide a better service, through responding to enquiries sent through our website enquiry forms or contact information, replying to you in order to send requested information or marketing material, or following up a request to download our marketing material and fact sheets.

We’ll continue to use your information under this basis until you withdraw consent or it is determined your consent no longer exists.

6. Your individual rights

Under the new GDPR laws your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR, and you can find out how to contact us below.

7. Cookies

We use cookies on our website to provide you with a better user experience. We do this by placing a small text file on your device to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content referred you to a third party website. Some cookies are required to use the full functionality of this website.

We recommend visiting detailed guidance on what cookies are, how you can control cookies and also how to delete them from your web browser.

The list below describes the cookies and trackers we use on this site and what we use them for. We currently operate an ‘implied consent’ policy, assuming you’re happy with this usage. If you’re not happy, then you should either cease to use this website, delete the cookies having visited the website, or browse the website using your browser’s anonymous usage setting (“Incognito” mode in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.):

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site. We do not collect or store your personal information (e.g. your name or address) through the use of first-party cookies.

GDPR Consent: This cookie is set by the website to store whether or not the user has consented to this statement (shown as a small banner in the footer when first visiting the website). This is stored for one month.

You can find out more about Google’s position on privacy as regards its analytics service at

If you’d like to prevent your data from being used by Google Analytics, Google have developed an opt-out browser plugin which can be found here:

8. Disclosures of your personal data

Browsing behaviour and location data may be shared with third parties connected to analytics and social media. Please take a look at our section on Cookies above, including the cookie list, for more information about who those third parties are.

9. Data security

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

We have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. As well as this, we limit access to your personal data to those employees and other third parties who have a business need to know. These third-parties will only process your personal data on our instructions and they are subject to a duty of confidentiality. We’ve put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Third-party links

Our website may include links to third-party websites and services, for example when we reference sources in our blog posts. Clicking on these links may allow third-parties to collect or share data about you. We do not control these third-party websites and we are not responsible for their privacy statements. When you leave our website, please check the privacy policy of every website you visit as the information collected will vary.

11. How to contact us

If you do have any questions or queries about our privacy policy after reading through it, or you’d like to exercise any of your rights in line with the GDPR, please email us at and we’ll be more than happy to assist.

12. Useful Links, Resources & further information

The below links have been included for reference and for additional information about the GDPR and data protection. They do not represent an endorsement of any third-party services:

13. Changes to our privacy policy

The GDPR is new, and the ICO is still issuing guidance about how businesses should follow it, so you may notice periodic updates to this policy. Please check back regularly for our most up-to-date version.